Product Disables if Out Of Stock

[TsiartasSS]

Hello,

Im using Point Of Sales for testing purposes so far as we are going to resell to our customers.

What i came up with is that if i make a sale with the point of sales, if a product qty fall at 0 then it automatically disables the product.

In my Zen Cart configuration i have set it up to leave it as Active, but this automatically set the Item as Disabled.

How can i change that? is really annoying.

**EDIT: Email the invoice to customer does not work. Also customer does not receive the order email.

[sasha]

Hello,

Thank you for contacting us.

Can you please provide us admin access details of your store through the following secure form:
https://www.magneticone.com/store/store_access.php

We will check the issue instantly and let you know the results.

Please do not post them here or using contact[at]magneticone.com

We look forward to hear from you.

[TsiartasSS]

Originally Posted by sasha

Hello,

Thank you for contacting us.

Can you please provide us admin access details of your store through the following secure form:
https://www.magneticone.com/store/store_access.php

We will check the issue instantly and let you know the results.

Please do not post them here or using contact[at]magneticone.com

We look forward to hear from you.

I got this error when sending the form:

Error: Provided credentials are not allowed to login

[TsiartasSS]

Originally Posted by sasha

Hello,

Thank you for contacting us.

Can you please provide us admin access details of your store through the following secure form:
https://www.magneticone.com/store/store_access.php

We will check the issue instantly and let you know the results.

Please do not post them here or using contact[at]magneticone.com

We look forward to hear from you.

I got this error:
Error: Provided credentials are not allowed to login

[TsiartasSS]

I got this error when completing the Form:

Error: Provided credentials are not allowed to login

[sasha]

Hi,

Can you please submit a ticket with detailed description of the problem and provide us FTP and Admin access details to the following email: access[at]magneticone.com

We will provide you the results as soon as our tech engineers will check the issue.

[TsiartasSS]

I managed to send the ftp access. is it ok ?

[sasha]

Hi,

Thank you for access details.

Our tech engineer have checked and fixed the issue with sending the invoices via email.

In regards to the products with quantity 0 - our module support default shopping cart features, thus it does not support the specifics of your shopping cart setup.

Feel free to contact us if you have any questions.

[TsiartasSS]

What do you mean with " it does not support the specifics of your shopping cart setup." ??

[sasha]

Hi,

That means that you cannot sell products with quantity 0/Out of Stock products via Point Of Sale module.

Please let us know if you have any questions.