Need an email response re: Magento import soon

[futurestar]

Please respond to my email with subject line "[Cart2Cart #36302]: Re: Cart2cart: Your migration #157 has been interrupted".

I originally stated that the migration had errors:

1. Categories did not migrate correctly.
2. Product Attributes did not migrate correctly.
3. SQL errors when searching the store with certain search terms.

I even went the extra mile and provided in great detail the problems and which Zen Cart tables the data should have been imported from in order to help you improve your service.

I got a response saying that the zero byte problem with some of my images would be corrected.

You must have mixed my ticket up with somebody else. I emailed back stating this and a new error that I found when trying to add categories inside the admin section:

Fatal error: Call to a member function getId() on a non-object in /home/atmparts/public_html/magento/lib/Varien/Data/Tree/Dbp.php on line 315

I would appreciate a response addressing the issues with my own migration in the near future as I'm at a standstill in the migration process.

Thank you

[oleg]

Hello,

We are currently considering the issues you mentioned with zen cart database. We need to test it completely before going live and restarting your migration. This will take some time.

Your migration will be restarted as soon as we will be sure there won't be any other issues. It could take up to 2 business days more.

Thank you for your patience

[futurestar]

Thanks for the response.

After looking into the Categories SQL error, I found this:
http://www.magentocommerce.com/board.../18490/#t63034

This seems to be the case. If you look at the table catalog_category_entity, there are Subcategories where the master category does not exist.

Example:
entity_id "31" has a parent_id of "2". But there are not entity id's below 25 in the table.

Hope this helps.

[oleg]

Thank you for pointing us to this issue. Pleasure to work with technically skilled customers.

[futurestar]

Thanks for the response.

After looking into the Categories SQL error, I found this:
http://www.magentocommerce.com/board.../18490/#t63034

This seems to be the case. If you look at the table catalog_category_entity, there are Subcategories where the master category does not exist.

Example:
entity_id "31" has a parent_id of "2". But there are not entity id's below 25 in the table.

Hope this helps.