Extended Support Service includes
single software installation and detailed configuration, according to your
specific requirements.
Extended Support Service specifically
includes:
One 30 minutes live chat session - for requirements
gathering and specific configuration details
Software installation/configuration
Setting up cron jobs/automated tasks
Providing requirements for third-party companies (hosting providers, ssl
certificate providers etc) Customer is responsible for communications with third-party
companies, specific to each service request.
Detailed scope of work will be determined for each customer individually, you
may be asked to purchase additional services.
You will need to provide following information along with
order:
FTP login details
Store Admin section login details
Module name
You can include this information in Comments field during checkout process,
alernatively you can send it via email to MagneticOne support.
Outstanding effort. Hired them to handle some overflow work - Completed the job we needed within the ridiculous time frame we outlined. Ultimately finished it to our specifications and made our clients happy. Couldn't have asked for more - highly recommended - thanks guys!
Feb 16, 2010
MagneticOne managed our project with the highest level of professionalism. Throughout the project they communicated on all levels with us as appropriate, while working independently to enhance the design, layout and business logic of our site. The end result was a project that met our project management and business needs. We consider MagneticOne a part of our company team and will work them to expand and update our web site in the future.
CaperdiTrading
Feb 16, 2010
These guys are excellent providers of any project. I will not hesitate to utilize this company for future projects. They were really dedicated to my satisfaction. Very easy to talk to and friendly.
Treatment Centers of America, Inc.
Robert Baurys
Feb 16, 2010
I am very impressed with MagneticOne. They were very responsive to my needs and were flexible when I changed the direction of the task somewhat. We had very productive online interchanges using Instant Messenger and were able to exchange ideas very easily. I will certainly want to work with them again.
Associates Inc.