The mission of the contact center .CALL ( Dot Call ) – Customer PERSON is to serve its customers through inbound and / or outbound communications.
While working with a particular company, the contact center . CALL becomes a part of the business processes of the customer and forces its resources to work in more profitable and beneficial directions.
Product contact center .CALL is the most complete, high-quality and timely service of all communications.
In developing solutions for the tasks entrusted to it by the Customer, Contact Center .CALL will use all possible channels of communication: incoming and outgoing calls, IVR (Interactive Voice Response), SMS, MMS, e-mail, chatting query processing, etc.
Contact center services .CALL is performed 365 days a year, 7 days a week, 24 hours a day. The contact center is run by professionals who have vast experience in working with a variety of clients.